Privacy policy

Reveel Bangladesh (“we”, “us”) respects your privacy. This policy explains what we collect, why we use it, and how we protect it when you use our website and services.

Who we are

This policy applies to the Reveel Bangladesh online store and related customer support channels. For privacy-related requests, contact us through the details on our Contact page.

Information we collect

• Account & identity: name, email, phone number when you register or checkout.
• Orders: shipping and billing address, order items, payment method type (we do not store full card numbers on our servers when payments are handled by payment partners).
• Technical data: device/browser type, IP address, and cookies or similar technologies as described below.
• Communications: messages you send to support or feedback you provide.

How we use your information

• To process, fulfil, and deliver your orders.
• To communicate about your order, delivery, or account security.
• To improve our website, products, and customer experience.
• To detect and prevent fraud, abuse, or illegal activity.
• To comply with legal obligations applicable in Bangladesh.

Cookies & similar technologies

We may use cookies or local storage for essential site functions (such as cart and session), preferences, and analytics. You can control cookies through your browser settings; disabling some cookies may limit certain features.

Sharing of information

We do not sell your personal data. We may share data with:

• Service providers who help us operate the store (e.g. hosting, couriers, payment processors)—only what they need to perform their service.
• Legal authorities when required by law or to protect our rights and users’ safety.

Data retention

We keep personal data only as long as needed for the purposes above, including legal, accounting, and dispute-resolution requirements, then delete or anonymise it where appropriate.

Security

We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is 100% secure; please use strong passwords and protect your account credentials.

Your choices

Depending on applicable law, you may have the right to access, correct, or delete certain personal data, or to object to some processing. Contact us via Contact support and we will respond within a reasonable time.

Children

Our services are directed at adults. If you believe a child has provided personal data to us, please contact us so we can take appropriate steps.

Changes to this policy

We may update this policy from time to time. The “Last updated” date will be revised when we do. Continued use of the site after changes means you accept the updated policy.

Last updated: April 3, 2026.